Frequently asked questions

Are the courses free?

A lot of our courses are free. Free courses include English, Maths, ICT, digital skills, customer service and business administration. Please note eligibility criteria apply.


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Am I eligible for free courses?

Eligibility criteria for free courses:

  • Anyone who would like to learn a new skill and meet all of the criteria below
  • Be 19+
  • Those who currently live in London and have been living in the UK/EEA for the past three years
  • People (or their spouse) with a UK/EEA passport
  • Those with a biometric residency permit
  • Those who have settlement in the UK.

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Do I need to do an assessment?

Yes, you will need to do an assessment for all qualification courses such as English, Maths, childcare, supporting teaching and learning.


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What is an assessment?

An assessment is a test to find out your current level of English or Maths. This will help us to offer you the correct level course.


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How to create an account?

Select Request a new account from the Your Account menu. Complete your details – please ensure you include an email address and contact number. You will receive an email with your log in details.


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